We want to hear about your experience

Every customer matters to us!

Your feedback makes a difference.

Order # from receipt

Email:

Phone:

1 - How satisfied are you overall with Valley Wash, Dry & Fold?

Not happy

Somewhat happy

Very Happy

2 - Was your order ready by the promised day/time?

Yes

3 - Was your laundry clean and prepared to your satisfaction?

It was acceptable

Yes

It was fantastic

4 - Would you be interested in saving money with a membership plan that provides you with 50, 100 or 200 pounds of laundry service each month at a discounted rate?

Yes

5 - Would you drop your laundry off in a secure drop-off bin outside after hours? A bin that had drop-off bags and order forms available? Such a bin would be similar to a large clothing donation bin.

Yes - This would fit my schedule much better

Yes - If I was unable to drop-off before 6pm

No - I would not feel safe doing this

6 - If you have future Wash, Dry & Fold needs, Will you return to Valley Wash, Dry & Fold?

Not Likely

Possibly

Yes, definitely

Please feel free to provide suggestions or details about your responses here:

May we contact you regarding this feedback?

I would prefer not

Yes, by email

Yes, by phone

Both are fine

Thank you for your feedback.

We will be reviewing it soon.

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Valley Wash, Dry & Fold@ The Clothesline

632 Charles Street, Suite B, Staunton VA 24401

(540) 324-9204

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